Privacy policy

Fidoto website is owned by Fidoto Ltd, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by Fidoto, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Fidoto website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

Voluntary Information You may provide us this information when completing various forms and contracts, corresponding via the telephone, e-mail or live chat, or we may meet you at an event or exhibition.

We may gain information that we gather through our monitoring of visits to our website. We use a variety of analytics tools like Google Analytics and cookies in order to improve our service, user experience and to analyse how the website is used. Aside from the approximate location (IP address), the information collected is mostly anonymous traffic data including browser information, device information and language. We do not collect any additional information which could be classified as personal via these means

We process personal data including and not limited to:

Name and job title
Contact information including e-mail address and telephone number
Financial information including credit card and/or debit card information
Invoice and delivery addresses
Demographic information such as postcode and preferences

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via info@fidoto.co.uk.

Your rights:

Receive disclosure of any of your personal data that we store and process
Update/amend inaccuracies or changes to your data
Opt out of e-mail marketing by clicking the unsubscribe link at the bottom of any Carbon King email communication
Request for processing of your personal data to be restricted
Be informed of what lawful basis we are relying on for the processing of your personal data
Be forgotten (have your personal data deleted); however, we would recommend that we suppress you from future communications, rather than delete your data from our database
Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@fidoto.co.uk.